Refund & Exchange Policy

Dan’s Marketplace Refund and Exchange Policy

1. Time Frame:
We accept returns and exchanges within 30 days of the purchase date. Items must be unused, in their original packaging, and in the same condition as received.

2. Non-Refundable Items:
For hygiene reasons, items such as soap and lotion are non-refundable and cannot be returned or exchanged.

3. Exchange Process:
If you need to exchange an item, please contact us with your order number and details. We’ll provide instructions on how to proceed.

4. Shipping Costs:
Customers are responsible for return shipping costs unless the item received is defective or incorrect.

5. Refund Method:
Refunds will be processed to the original payment method within [number of days, e.g., 7-10 business days] after we receive the returned item.